:root {
  --bg: #f5f6f8;
  --card-bg: #ffffff;
  --border: #dde1e6;
  --text: #1a1d21;
  --muted: #667085;
  --accent: #2a5bd7;
  --accent-hover: #1e46ab;
  --error: #c0341f;
}

* { box-sizing: border-box; }

body {
  margin: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  background: var(--bg);
  color: var(--text);
}

header {
  display: flex;
  align-items: center;
  gap: 1rem;
  padding: 1rem 1.5rem;
  background: var(--card-bg);
  border-bottom: 1px solid var(--border);
}

header h1 { font-size: 1.25rem; margin: 0; flex: 1; }
#whoami { color: var(--muted); font-size: 0.9rem; }

main {
  max-width: 720px;
  margin: 0 auto;
  padding: 1.5rem;
  display: flex;
  flex-direction: column;
  gap: 1.5rem;
}

.card {
  background: var(--card-bg);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 1.25rem 1.5rem;
}

h2 { font-size: 1rem; margin: 0 0 0.75rem; }

form { display: flex; flex-direction: column; gap: 0.6rem; }

label {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
  font-size: 0.85rem;
  color: var(--muted);
}

input, textarea {
  font: inherit;
  padding: 0.5rem 0.6rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  color: var(--text);
}

textarea { min-height: 4.5rem; resize: vertical; }

button {
  align-self: flex-start;
  font: inherit;
  padding: 0.5rem 1rem;
  border: none;
  border-radius: 6px;
  background: var(--accent);
  color: #fff;
  cursor: pointer;
}

button:hover { background: var(--accent-hover); }

.linklike {
  background: none;
  color: var(--accent);
  padding: 0;
  text-decoration: underline;
}

.status {
  font-size: 0.85rem;
  color: var(--muted);
  min-height: 1.1em;
  margin: 0;
}

.status.error { color: var(--error); }

.hint { color: var(--muted); font-size: 0.85rem; margin-top: -0.4rem; }

ul#ticket-list {
  list-style: none;
  padding: 0;
  margin: 1rem 0 0;
  display: flex;
  flex-direction: column;
  gap: 0.6rem;
}

ul#ticket-list li {
  border: 1px solid var(--border);
  border-radius: 6px;
  padding: 0.6rem 0.8rem;
  font-size: 0.9rem;
}

ul#ticket-list li.empty { color: var(--muted); border-style: dashed; }

.meta { display: block; color: var(--muted); font-size: 0.75rem; margin-top: 0.3rem; }

.answer {
  margin-top: 0.75rem;
  font-size: 0.92rem;
  line-height: 1.5;
}

.hidden { display: none !important; }

/* Signed-in / signed-out visibility toggling - body.signed-in gates these */
.signed-in-only { display: none; }
.signed-out-only { display: block; }
body.signed-in .signed-in-only { display: block; }
body.signed-in .signed-out-only { display: none; }
header .signed-in-only { display: none; }
body.signed-in header .signed-in-only { display: inline-block; }